Shipping Policy
At ROSEE & Co, we aim to provide you with a seamless and efficient shipping experience. Our shipping policies are categorized into three options to suit your needs:
1. Standard Shipping (3-5 Business Days):
- Our standard shipping option ensures that your contact lenses will be processed and shipped within 3 to 5 business days from the date of order placement. Please note that delivery times may vary based on your location.
2. Expedited Shipping (1-2 Business Days):
- Need your contact lenses in a hurry? Choose our expedited shipping option, and your order will be processed and delivered within 1 to 2 business days. This is the ideal choice for those who require their lenses quickly.
3. Overnight Shipping (Next Business Day):
- For the utmost urgency, our overnight shipping option guarantees that your lenses will arrive on the very next business day after order processing. Orders must be placed before our daily cutoff time to qualify for overnight delivery.
Important Information:
- All orders are processed during our regular business hours, Monday through Friday, excluding holidays. Please ensure that your shipping address is accurate and complete to avoid delays or misdeliveries. Shipping times may vary based on factors such as location, order volume, and carrier delays.
Tracking Your Order:
- We provide tracking information for all shipments, allowing you to monitor the progress of your order and estimate the expected delivery date.
At ROSEE & Co, we strive to ensure your complete satisfaction with every purchase you make from our contact lens ecommerce platform. We understand that sometimes you may need to return or exchange a product, and we are here to assist you. Please take a moment to familiarize yourself with our return policy outlined below: